Privacy Policy

Personal data processing policy, under Law 1581 of 2012 and Decree 1377 of 2013. Effective as of November 13, 2026.

This is a courtesy translation. If there are differences, the Spanish version prevails.

1. Data controller

OptiCore. For anything about your data, message us on Discord (discord.gg/WxeG8DrFT) in the support channel.

2. What data we process and why

When	Data	Purpose
Purchases	Name, email, country, product, amount, date and payment status. Card details are handled only by Lemon Squeezy.	To deliver your code, give you support, handle warranties and refunds, and meet accounting and legal obligations.
Tech Boost booking	Name, Discord username, chosen date and time, time zone and, if you want, your games and your PC.	To schedule and provide the session and contact you on Discord.
During the Tech Boost	Whatever is visible on your shared screen.	Only to provide the session. We don't store or record it unless you expressly authorize it.
Support and complaints	Your Discord username and what you tell us.	To respond and follow up on your request, complaint or claim.

The OptiCore program

• It has no telemetry or analytics and doesn't send information about your PC to our servers.
• It stores on your own PC your preferences, the change log so you can undo changes, your performance receipts and your license.
• For the license, it creates a device identifier from a Windows value, converted with a one-way function (hash). It stays on your PC.
• Network tests, which you start, connect to Cloudflare, Google, Quad9 and Amazon Web Services servers to measure ping and speed; those services see your IP address. Some tools are downloaded from GitHub, and the “Recommended” programs are installed with winget from their makers.

This website

• We don't use our own cookies or any analytics or advertising tools.
• The website loads fonts from Google Fonts, the 3D library from jsDelivr and game covers from Steam (Valve) servers. When you visit it, those services receive your IP address and technical data from your browser.
• Your Tech Boost booking is stored briefly in your browser (sessionStorage) to pass it to the checkout page, and it's deleted when you close the tab.
• The checkout page belongs to Lemon Squeezy and is also governed by its own privacy policy.

3. Your authorization

We process your data with your prior, express and informed authorization, which you give by checking the corresponding box when you buy or book the Tech Boost. You can revoke it at any time, except for data we must keep by law.

4. Minors

If you're a minor, you need authorization from your parent or guardian to give us your data. We only process minors' data to provide the service they requested, respecting their best interests and their rights.

5. Who we share it with

We don't sell or transfer your data. Only the providers needed to deliver the service are involved, and they may be outside Colombia (mainly in the United States):

• Lemon Squeezy (payments, taxes and receipts).
• Discord (support and Tech Boost).
• Google Fonts, jsDelivr and Steam/Valve (resources for this website).

By accepting this policy, you authorize that international transfer, with the security measures those providers offer.

6. How long we keep it

• Purchase data: 10 years, for accounting and commercial obligations.
• Tech Boost bookings: up to 6 months after the session.
• Support conversations and complaints: up to 2 years after they're closed.

7. Your rights

As the owner of your data, you can:

• Access, update and correct your data.
• Request proof of the authorization you gave us.
• Find out how we've used it.
• Revoke the authorization and ask us to delete it, when there's no legal duty to keep it.
• Consult your data free of charge.
• File complaints with the Superintendencia de Industria y Comercio (SIC, Colombia's consumer and data protection authority).

8. How to exercise your rights

Message us on Discord (discord.gg/WxeG8DrFT) in the support channel with your name, how to reach you and what you are asking for. We answer inquiries within 10 business days (extendable by 5 if we tell you why) and claims within 15 business days (extendable by 8 if we tell you why).

9. Security

We use reasonable measures to protect your data: the website is encrypted with HTTPS, payments are processed by Lemon Squeezy without us seeing your card, and access to customer data is limited to those who need it to serve you.

10. Changes to this policy

If we change it significantly, we'll post it on this page with the new date and, if the change affects the purpose of the processing, we'll ask for your authorization again.